Hotels

The Phonalisa IP telephone system has already proven itself several times in use in hotels. When a certain hotel classification is reached, it is necessary to provide guests with a telephone not only in the public hotel accommodation area – but also directly in the rooms. We work together with a large pool of different manufacturers…

Time and date controlled call distribution

Date values in the time profile In the Phonalisa time profiles, date values and time values can be created quickly and easily in a profile. These profiles can then be used in the call diversion system or in the routing system. This makes it possible to redirect calls on a specific date or time or…

Basic Functions

All telephony functions of conventional telephone systems Toggle (change) between several call subscribers Simply switch back and forth between several callers. The held caller always hears music on hold. Call Forwarding Forward calls to internal extensions or external numbers. You can do this as well before you have accepted the call. Forward “Blind” or forward…

Group and authorization system

Simple configuration Via the Phonalisa web interface you can quickly and easily create and edit any number of groups. Each group can have its own extension to make you available for internal and external calls. You can specify one Hold music track list per group, define a central drop point, a Fax header text and…

Screencasts

The Installation (under Linux) The Setup Wizard The Usersystem The Gateway and the Routingsystem The Groupsystem Logging a user on and off from the mobile device The manual setup of a SIP-Softphones Automatic Firmware Deployment for Mobile Devices The Address-Books The Time-Profiles The voice menus (IVR) The Call-Through Function The Call Forwarding System – An…

Call Groups

The call groups are available from the startup version. They represent the reduced version of a queue – but also offer certain call center functions. These include, for example, the Ring Delay and call diversion for different cases. General Settings You can define an individual name and a description for the call groups. The call…

Phonalisa 6.4.0 released

Am 03.01.2018 wurde die neue Phonalisa Version 6.4.0 veröffentlicht. Details über die neuen Funktionen und Bugfixes entnehmen Sie bitte der Auflistung. Es handelt sich um ein Major-Release mit Sicherheitsupdates und Fehlerkorrekturen. Ein Upgrade wird dringend angeraten. New features Provisioning for Gigaset N510 and N720 available Provisioning for Htek UC912, UC912P, UC924E and UC926E available Provisioning…