The Phonalisa CTI client successfully closes the gap between PC and phone. So it is easily possible to dial phone numbers from an e-mail, directly from a website or from the CRM system used by mouse click.
With the included colleague monitor, you can see in real time which colleague is currently on the phone, free or offline. The colleague monitor can be placed freely on your monitor, you can also make it transparent to make it as inconspicuous as possible. If you have more than one monitor, you can select on which screen the colleague monitor should be displayed.
The address books are mirrored with those on your Phonalisa web interface and change instantly when you make an adjustment or addition.
You save a lot of time if you no longer have to dial phone numbers manually – but conveniently and quickly by mouse click.
The Phonalisa CTI client is available for Windows (from Windows 7) and MacOSX.