Unified messaging, chat and presence
Integrated fax server
The system provides an integrated fax server. You can easily send and receive faxes. For this purpose use you can use the web interface of Phonalisa for example. Of course, faxes can be forwarded by email, too.
Phonalisa offers an instant messaging server based on the widely used XMPP / Jabber protocol. The presence control can be used on this service. There are many Jabber clients on all platforms that are compatible with the system. The open and extensible protocol makes Phonalisa very future-proof.
Access your voicemails via email
Incoming voicemails can be forwarded to your email account.
To see who is available before trying to reach him is a huge time saver. You see in the presence monitor on the WebUI, your CTI client or in any compatible XMPP / Jabber client who is currently available or not.
UC call forwarding system
Flexible call forwarding with scenarios
You can create as many call forwarding scenarios. These in turn can include different rules and objectives. You can switch between these scenarios directly on your phone, the web interface or using the CTI client.
Redirecting based on the presence status
The redirection based on the presence status is one of the innovative Unified Communications features. Call forwarding is activated automatically when your Instant Messenger (Jabber, iChat, …) has the status, offline or signaled logged out. Calls are then, for example, passed to another internal extension or your voicemail box.
Redirecting based on the contact type
Each contact can be assigned a contact type. You can choose a preset from the system eg. VIP, office, family, … or you assign your own. In the redirection settings you can then select the contact type as a filter. For example this makes it possible that your family will always be redirected to your mobile phone and all others to you voicemail if you leave your office.
Redirect based of call source (internal/external)
You can simply redirect external calls only, using the call source filter.
Redirecting based on the date/time
With this function you have the possibility to use one or more time profiles for your call redirection. For example you can define a time profile for your working hours, vacation time or anything else.
Redirection based on the phone status
The phone is busy, logged off, or cannot picked up? For all these cases you can create a custom redirection.
Different redirection targets
In each rule you can define an arbitrary destination. You can route the calls to your voicemail with a personal message or your mobile phone for example.
Of course, you can also forward your calls to „immediately“.
Dashboard and “UC Stream”
All communication channels at a glance! In UC-Stream all the events, such as calls or faxes presented in a uniform stream.
Call list for group calls
Each call went to a group is listed on the dashboard with relevant symbol. A call note can be stored, which can then be read by all group members.
Call note function
For every phone call, every voice message recording and for every fax you can leave a note. What did you talk with one of your contacts with the last phone call? What was the combined contents of the last voice message? With a note, you make things clearer.
Send and receive faxes
To send a fax has never been so easy: Enter the phone number, select the document, send, done!
Received faxes can also be found in an overview on the dashboard and can be viewed directly in the browser or saved with the download button.
Check your voicemail messages
Listen to your voicemail messaged directly from the dashboard. Additionally, you can also store them to your computer.
Call list with additional functions
On the dashboard, you have your call list directly in view. Missed and received calls are marked in different colors. You can click on the numbers to dial them or to store them in an address book.
Integrated dial field
Simply originate a phone call using the integrated dial field from the dashboard.
Private calendar and group calendars
A group calendar can be viewed and edited by all members of a group. A private calendar is assigned to a group. Each member can create their own private events that sees no other member of the group.
Daily, weekly, monthly view
Choose between day, week or month view. To have a perfect overview of your appointments.
Define event types
Assign a particular event type to your appointments. For this, you can select a pre-defined by the system or set your own, e.g. call, conference, business trip.
Manage write and read rights
You do not want that every employee can see the dates on your calendar or edit them? Activate the group system to read and / or write protection on your calendar. You have the full control!
Address book with some extras
Any number of address books
Create any many address books. Define the permissions using the group system
Private and group address books
A group address can be viewed and edited by all members of a group. A private address is assigned to a group, but each member can create your own private contacts.
Editing addresses is easy
You can enter in the address book data, edit, delete or look for these. For this, you have a large pool of predefined fields available.
Manage write and read rights
You do not want that every employee can see the contacts in your address book or edit them? Activate the group system to read and / or write protection on your address book. You have the full control!
Copy or move the data
Address data, you can easily move or copy from one book to another. So you do not need to maintain double’s.
Dialing, faxing, emailing
You can directly dial a contact from the address book, write emails as well as send faxes.
Manage your own contact types
For each contact, you can also assign a contact type. You can choose a preset from the system or define your own contact types. The contact type plays an important role in the UC Callforwarding system.
The last contact
You can directly take a look at the last conversations with this contact.
Automatic reverse search
The system provides automatic reverse search, you can immediately see who is calling.
In order large quantities of data do not have to enter by hand, there is the CSV import. Just as easily data can also be exported.
They have a large Xing network? Import the contact information easily using the Xing-import function. The data update themselves automatically so you will always stay up to date.